Best Life Physical Therapy offers SMS text message communications to patients who have provided explicit consent to receive them. This page explains how our text message program works, what messages you can expect, and how to opt out at any time.
HOW YOU CONSENT TO RECEIVE TEXTS FROM US
You may receive SMS messages from Best Life Physical Therapy only if you have opted in through one of the following methods:
- You verbally requested a booking link, confirmation, or follow-up text during an inbound call with our office or AI assistant
- You checked the SMS opt-in box on our patient intake form or digital registration
- You submitted your phone number through our online scheduling form where SMS consent is clearly disclosed
By opting in through any of the above methods, you agree to receive text messages from Best Life Physical Therapy at the mobile number you provided.
Consent to receive text messages is never required as a condition of receiving care at Best Life Physical Therapy.
WHAT TYPES OF MESSAGES WE SEND
Text messages from Best Life Physical Therapy are transactional and care-related only. You may receive:
- Appointment reminders (typically sent 24–48 hours before your visit)
- Appointment confirmations after scheduling or rescheduling
- Booking links sent at your request following a phone call
- Post-visit care instructions or home exercise program details
- Billing notifications and payment links
- Insurance processing updates
- Responses to questions you initiate via text
We do not send unsolicited promotional or marketing messages. Any future promotional communications would require a separate opt-in.
MESSAGE FREQUENCY
Message frequency varies based on your appointment schedule. Most patients receive between 1 and 6 messages per month. You may receive additional messages during active treatment periods or if you initiate contact via text.
MESSAGE AND DATA RATES
Standard message and data rates may apply depending on your mobile carrier and plan. Best Life Physical Therapy does not charge for text messages. Contact your wireless provider for details about your messaging plan.
HOW TO OPT OUT
You can stop receiving text messages from Best Life Physical Therapy at any time:
Reply STOP — You will be immediately unsubscribed. You will receive one final confirmation message and no further texts will be sent.
Reply CANCEL or UNSUBSCRIBE — Same result as STOP.
Reply HELP — You will receive our contact information and support options.
Reply START — Re-subscribe after previously opting out.
You may also call or email our office directly to request removal from our text message list. Opt-out requests are processed within 24 hours.
YOUR PRIVACY
We do not sell, share, or rent your mobile phone number or SMS consent information to any third party for marketing or advertising purposes. Your phone number is used solely to send you communications related to your care at Best Life Physical Therapy.
For full details on how we handle your personal information, please review our Privacy Policy at [your website URL]/privacy-policy.
HOW YOU CONSENT TO RECEIVE TEXTS FROM US
You may receive SMS messages from Best Life Physical Therapy only if you have opted in through one of the following methods:
- You verbally requested a booking link, confirmation, or follow-up text during an inbound call with our office or AI assistant
- You checked the SMS opt-in box on our patient intake form or digital registration
- You submitted your phone number through our online scheduling form where SMS consent is clearly disclosed
By opting in through any of the above methods, you agree to receive text messages from Best Life Physical Therapy at the mobile number you provided.
Consent to receive text messages is never required as a condition of receiving care at Best Life Physical Therapy.
WHAT TYPES OF MESSAGES WE SEND
Text messages from Best Life Physical Therapy are transactional and care-related only. You may receive:
- Appointment reminders (typically sent 24–48 hours before your visit)
- Appointment confirmations after scheduling or rescheduling
- Booking links sent at your request following a phone call
- Post-visit care instructions or home exercise program details
- Billing notifications and payment links
- Insurance processing updates
- Responses to questions you initiate via text
We do not send unsolicited promotional or marketing messages. Any future promotional communications would require a separate opt-in.
MESSAGE FREQUENCY
Message frequency varies based on your appointment schedule. Most patients receive between 1 and 6 messages per month. You may receive additional messages during active treatment periods or if you initiate contact via text.
MESSAGE AND DATA RATES
Standard message and data rates may apply depending on your mobile carrier and plan. Best Life Physical Therapy does not charge for text messages. Contact your wireless provider for details about your messaging plan.
HOW TO OPT OUT
You can stop receiving text messages from Best Life Physical Therapy at any time:
Reply STOP — You will be immediately unsubscribed. You will receive one final confirmation message and no further texts will be sent.
Reply CANCEL or UNSUBSCRIBE — Same result as STOP.
Reply HELP — You will receive our contact information and support options.
Reply START — Re-subscribe after previously opting out.
You may also call or email our office directly to request removal from our text message list. Opt-out requests are processed within 24 hours.
YOUR PRIVACY
We do not sell, share, or rent your mobile phone number or SMS consent information to any third party for marketing or advertising purposes. Your phone number is used solely to send you communications related to your care at Best Life Physical Therapy.
For full details on how we handle your personal information, please review our Privacy Policy at [your website URL]/privacy-policy.